Botafy
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Privacy Policy

Effective Date: 01-01-2025Effective Date Until: Current

Introduction

Welcome to Botafy! This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. Your privacy is important to us, and we are committed to safeguarding your personal data. By using Botafy, you acknowledge that you have read and understood this policy.

1. Information We Collect

We may collect the following types of information to enhance your experience and improve our services:

1.1. Personal Information

  • Name: Used to personalize your experience and address you appropriately.
  • Email Address and Contact Details: Utilized for communication, notifications, and support inquiries.
  • Account Information: Necessary for accessing certain features, such as login credentials, preferences, and settings.

1.2. Non-Personal Information

  • Usage Data: Details about how you interact with Botafy, such as chat logs, feature usage, and session durations.
  • Technical Data: Information about your device and system configuration, such as browser type and operating system.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather insights:

  • Cookies: Small text files stored on your device to remember preferences, authenticate sessions, and provide a seamless experience.
  • Tracking Technologies: Tools like web beacons, tags, and scripts to analyze site traffic and monitor user behavior.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact certain features and functionalities of Botafy.

Additional Details

For any questions or further details about the information we collect, please contact us at Support@botafy.com.

2. How We Use Your Information

We use the collected information to:

  • Provide and Improve Our Services: To ensure a seamless and optimized user experience.
  • Respond to Queries and Feedback: To address user concerns, questions, or suggestions effectively.
  • Analyze and Understand Usage Patterns: To identify trends, enhance features, and improve overall functionality.
  • Ensure Compliance: To comply with legal requirements and enforce our policies.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, in certain circumstances, we may share information:

  • With Third-Party Service Providers: These include hosting providers, analytics platforms, and other partners who assist in delivering and improving our services. These entities are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their functions.
  • Legal Requirements: When mandated by law or in response to a valid legal process, such as a subpoena or court order.
  • Protection of Rights: To safeguard the rights, property, or safety of Botafy, our users, or the public. This includes sharing information to prevent fraud, enforce our policies, or address security concerns.

For questions or further clarification regarding our use of your information, please contact us at support@botafy.com.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Sensitive data is encrypted during transmission to prevent interception.
  • Access Controls: Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.
  • Regular Audits: Periodic security reviews to identify and address vulnerabilities.

However, it is important to note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security. Users are encouraged to take steps to protect their own information, such as using strong passwords and safeguarding login credentials.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period depends on factors such as:

  • The nature of the information collected.
  • The purpose for which it was collected.
  • Legal or regulatory obligations.

Once the retention period expires, we securely delete or anonymize your information to prevent unauthorized access or use. If you have specific concerns about data retention, please contact us at support@botafy.com.

6. Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include but are not limited to:

  • Accessing Your Personal Data: You have the right to request access to the personal information we hold about you. This allows you to review the data we have collected and ensure its accuracy.
  • Correcting Inaccurate or Outdated Information: If any of your personal data is incorrect, incomplete, or outdated, you have the right to request corrections to ensure accuracy.
  • Deleting Information: Under certain circumstances, you may request the deletion of your personal data. For example, if the information is no longer necessary for the purpose it was collected or you withdraw your consent.
  • Objecting to Processing: You can object to the processing of your personal data for specific purposes, such as direct marketing or automated decision-making.
  • Restricting Processing: In certain situations, you may request that we limit the processing of your data, such as when disputing the accuracy of the information.
  • Withdrawing Consent: Where data processing is based on your consent, you have the right to withdraw this consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable laws and within the stipulated time frame. Please note that some requests may require identity verification for security purposes.

7. Third-Party Links

Our services may contain links to third-party websites or services that are not operated or controlled by Botafy. These links are provided for your convenience and information. However, we are not responsible for the privacy practices, policies, or content of these third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your data. Interacting with these third-party services is at your own risk, and Botafy disclaims any liability for the practices or actions of such third parties.

For further questions or concerns, feel free to reach out to us at Support@botafy.com.

8. Children's Privacy

At Botafy, we prioritize the protection of children’s privacy. We do not knowingly collect or solicit personal information from children under the age of 13. Our services are not designed or intended for use by children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records.

If you believe that a child under 13 may have provided us with personal information, please contact us immediately at [Insert Contact Information] so we can address the matter promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will notify you by updating the effective date at the top of this policy and, where appropriate, providing additional notices (e.g., on our website or through email).

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of Botafy after any updates to this policy constitutes your acknowledgment and acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your information, please contact us:

  • Email: support@botafy.com
  • Address: 303 Edgewood St. Houston, TX 77011
  • Call us: +1 314-588-1212

We value your trust and are committed to addressing your inquiries in a timely and transparent manner.

By using Botafy, you agree to the terms of this Privacy Policy.